Privacy Policy

Last Updated: August 2025

This Privacy Policy explains how Levan Physical Therapy (“we,” “our,” or “the Company”) collects, uses, stores, and protects personal information from individuals (“Users”) who visit our website at www.levanpt.com

 

1. Grounds for Data Collection

We collect and process personal information in order to:

  • Provide and improve our physical therapy services

  • Fulfill our contractual obligations to patients

  • Communicate with you regarding appointments, services, or inquiries

  • Comply with legal and regulatory obligations

Your use of the Site and services constitutes your consent to the collection, storage, and use of personal information as outlined below.


2. Information We Collect

a. Non-Personal Information

This includes unidentifiable information such as:

  • Browser type, device type, operating system, and language preferences

  • Access times, IP address, geolocation data

  • Pages viewed, clicks, and browsing activity on our Site

This information helps us improve website functionality and user experience.

b. Personal Information

This is identifiable information you voluntarily provide or that we may collect, such as:

  • Name, email address, phone number, or mailing address

  • Medical history or insurance details when you register or complete forms

  • Device identifiers (e.g., IP address, MAC address)

  • Any details you submit via forms, calls, or email communications


3. How We Collect Information

We may receive information when:

  • You register, complete patient forms, or schedule appointments

  • You access or use our Site

  • Information is shared with us by third-party providers (e.g., analytics tools, insurance partners)


4. How We Use Information

We use your information for purposes including:

  • Scheduling and delivering physical therapy services

  • Communicating with you by phone, text, or email regarding appointments and updates

  • Sending important notifications, such as policy updates or administrative information

  • Improving our Site through analytics and feedback

  • Marketing our services with your consent

  • Complying with applicable laws and regulations

We do not sell, rent, or trade your personal information.


5. Sharing Information

We may share your information only with:

  • Trusted third-party service providers (e.g., hosting, billing, analytics, email platforms)

  • Insurance companies for claim processing

  • Legal or regulatory authorities if required by law

  • Our affiliates, in the case of corporate transactions such as mergers or acquisitions


6. Cookies & Tracking

Our Site uses cookies and similar technologies to:

  • Remember user preferences

  • Enable features and smooth navigation

  • Collect anonymous usage statistics

  • Provide relevant advertising and retargeting

You may disable cookies in your browser settings, but this may affect Site functionality.


7. Data Retention

We retain your personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes. We periodically review and securely delete outdated data.


8. User Rights

As a user, you may request to:

  • Access your personal information

  • Correct or update inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Restrict or object to processing of your information

  • Receive a copy of your data in a portable format

To exercise these rights, contact us at arungulati@levanpt.com


10. Children’s Privacy

Our Site and services are not directed at minors. We do not knowingly collect personal information from children under 18 without parental or guardian consent. If you believe we have collected information from a child, please contact us immediately.


11. Marketing

We may use your contact details to send you updates, promotions, or service information. You may unsubscribe at any time. Please note that essential communications (e.g., appointment reminders, policy updates) will still be sent even if you opt out of marketing emails.


12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Last Updated” date revised. Continued use of our Site after updates indicates your acceptance of the changes.


13. Contact Us

If you have questions about this Privacy Policy or the information we collect, please contact us:

📞 Phone: +17344621703
✉️ Email: arungulati@levanpt.com